Introduction to the Course

Managing cultural diversity is important in today’s globalized world with its multicultural societies and cross border activities that all lead to cross cultural interaction. The purpose of this course is to provide the students with knowledge and understanding of the impact of (national) cultures on communication and management. This course focuses on the variety of issues and opportunities that arise when we take action (i.e., leading, managing, being a member, following) outside our own culture.  Our credibility and effectiveness are always to some extent "culture-bound."  Outside our native culture, our attitudes and actions do not necessarily mean the same thing that they do inside our native culture.  Emphasis in this course will be on personal experiences and interpretations.  Through the increased globalisation of the economy, cross-border ventures, global relocations and the increased use of e-commerce, many businesses are finding that managing cultural differences can be a key factor in obtaining their objectives.

 Course Objectives

  1. To understand the cultural differences across geographies.
  2. To acquire skills in effectively managing cross cultural work-force in  organization
  3. To handle  leadership challenges in managing cross cultural teams.
  4. To understand the nuances of negotiations across cultures